flightdecs.ca
flightdecs.ca
FlightDecs Aircraft decals (military)
We are a mail order hobby company that aspires to offer modellers a
one-stop shopping site for Aircraft decals We carry all major and most smaller
name brands in
1/72,1/48, and 1/32 scales.
FLIGHTDECS DECALS
NEW DECALS ORDER FAQ SHIPPING FLIGHTDECS HOME CONTACT
flightdecs.ca
flightdecs.ca

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ABOUT US

3D-Kits
ACADEMY MINICRAFT
AEROCALCAS
AEROIMAGE WORKS
AEROMASTER

AFTERBURNER
AIR-DOC 
AML
AOA
Arawasi
ARROW GRAPHICS
ASTRA
AUSSIE

AVIAEOLOGY
AZTEC

Bafra
BARE METAL FOIL
BarracudaCals
BEGEMOT
BELCHER BITS
Berna

Blackbird Models
BLUE RIDER

BOMBSHELL
BRIGHT SPARK

CANUCK
WINTERVALLEY
CARACAL
CARPENA
Classic Airframes

CLOUD MASTER
CROSSWIND
CUTTING EDGE
DACO

DELTA
DRAW
DUTCH
DUTCH PROFILE

KITS AT WAR

EAGLE CALS
EAGLE STRIKE
ELITE  ISRA
 
EDUARD
FCM

FLYING LEATHERNECKS
F-4DABLEMODELS
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FLYING COLORS
AERODECALS
FOX ONE
FREIGHTDOG
FURBALL AERO-DESIGN
GAL
Gekko Graphics
HAD
HAWKEYE
Hi
HOBBY TIME

HUSSAR
ICARUS
ICM

ILIAD DESIGN
IMPACT

INSCALE
IPMS CANADA

FLIGHTDECS TERMS AND CONDITIONS
What's new at Flightdecs!

I am not sure which number you want from my card?

I do not have a credit  Can I send a cheque?

Paypal

You haven't shipped my order, but you've already charged my credit card!

My order is on "credit hold" because of a card problem. What do I do?

Out of Stocks

BACKORDERS

DATE YOUR CARD IS CHARGED

How to Pay for your Order

NON-WEB ORDERING

I want to pay by PayPal (or by money order or cashier's check), but you
haven't told me how much to pay. 


PRICES

Why don't you show if something is in stock or not on your web pages?

Air Shows

When is the best time to order?

Product Availability Overview

Link to us!

Email:

We'd love to hear your comments or requests about FlightDecs or this web site. 

If you are interested in receiving our e-flyer. Please drop us a line

Our Phone Number is:

1 (807) 768-1586

Our Fax Number is:

1 (807) 768-1597

Our Mailing Address is:

FlightDecs
244 Masters Street
Thunder Bay, Ontario
P7B 6L5
Canada

Your Satisfaction is Guaranteed!

My guarantee policy is very simple: Your satisfaction is guaranteed, period.
There's no fine print. You can return anything you bought from us at any time, for any reason. 
If for any reason you're not completely satisfied with your purchase, return it for replacement, exchange, credit, or refund.

If you should have a problem we ask you contact us at (807) 768-1586 (fax (807) 768-1597) or orders@flightdecs.ca ,
and we will make sure your problem is fixed!


Shipping

You may want faster shipping. You have the option of selecting various faster methods, and of providing us with specific shipping instructions.
Faster shipping obviously costs more, and you will be billed according to the service you've requested and the charges from the shipping
company.

Our mailing rates are as follows:  FLAT ITEMS (DECALS)

Airmail Post: Please allow 2 to 6 weeks delivery. 

Mailing rates do not include Tracking Number!

1.We send our orders out on a weekly schedule to the best of our ability.  We can't give you an ETA on your package since we still have not
figured out how the various postal systems do their thing.  A package to Europe generally takes a week to arrive; to various points in Canada -
three days  to a week or more; to the US - generally 7 work days but as much as four weeks.  We're genuinely concerned by this irregularity but it
is beyond our control.
For an addtional amount, we can send your package by Canada Post Express  which 'guarentees' delivery within the week.

2.We cannot be responsible for an order lost in the mail but if you are concerned about large orders we can insure your package for an additonal
$1-2 (depending on the size of the order)
.*(Please note also that as our business increases we cannot always confirm an order but will respond to
any queries about an order placed (or misplaced) or inqueries about what maybe in stock.)

It varies all the time so it is difficult for us to know how long orders take to arrive. As an approximate guide we say...
Air to most places 7/10 days. Surface minimum 4 weeks even to Europe. USA/Canada 4/6 weeks, Japan/South America 6/8 weeks, Australia 8/12
weeks.

Here are some general guidelines for shipping times. Keep in mind that this is the amount of time
it takes after you receive your items are shipped, not after the time you place your order.

EMS: 5-7 days 
Air Mail: 7-10 days 
SAL: 7-30 days (varies greatly by country -- Brazil and Italy are especially slow) 
Surface: 4-6 weeks (not recommended or insured! Read more about this.) 
For postal service shipping, customers in Asia can expect their packages at the lower end of these estimates, while
customers in South America can take quite a bit longer. Also our experience shows that customers in Italy and Brazil
should be prepared to wait up to double the above times for their packages.

Keep in mind that these times are the usual amount of time it takes and packages can be delayed for any number of reasons.
As such, please do not contact us about your package being delayed until at least double the maximum amount of time shown above has passed.
If you have waited that long, and you still have no packge, please email us.

Again, be sure to keep in mind that these times are the number or days from the time we ship your order, not the time you place your order.

Before you contact us about a missing package, please allow twice the maximum number of days shown on our shipping times page.
In the meantime, you may wish to visit your local post office and see if your package isn't being held for you. Often packages are held for
customs reasons, or because they won't fit in your mail box. In those cases, the mail carrier will leave a postcard informing you of this,
but those sometimes go astray.

I've waited the amount of time you recommend, but my order has still not arrived. 
First check with your local post office. Often, the post office (or customs officials in some countries) will send you a post card
informing you that your package has arrived. If you didn't receive this postcard for some reason, your package my just be sitting at the P.O.
waiting for you. Second, check to make sure that the shipping address you sent to us is correct.  A simple typing error there can cause huge
problems, of course. Third, if you've moved recently, make sure you left a forwarding address with your previous post office. Fourth, make sure
that a family member or co-worker (if you have your order shipped to work) didn't receive your package and then simply forget to tell you
about it.

If all of these steps fail to turn up your package, then please send us e-mail at orders@flightdecs.ca   and we'll work out a solution for you. 

usa money order
We cannot accept this type of money order we live in Canada

All orders must be prepaid and our experience leads us to recommend that the easiest way to make payment is by credit card. You only need to
quote us your credit card number with expiry date and we will do the rest. By this method orders may be placed by post, telephone, fax and
e-mail. 

We only accept payment by credit card from our overseas customers. It saves us time and you time and money.
We accept VISA and MASTERCARD or their numerous equivalents. 
We are unable to accept AMERICAN EXPRESS
We regret we are unable to supply proforma invoices. 

I'm worried about import duties and taxes I may have to pay. Can you mark my package as a gift, or lower the declared value so I don't have to pay as much? 

No, we cannot. The full value of your purchase will be displayed on the customs label on the outside of the package.
There are no exceptions. False customs declarations are a crime, and FlightDecs plays by the rules.
We depend on good relations with the post office to get packages to our customers.
The postal agents in many countries, especially the ones here in Canada, are also familiar with our company and know that we don't ship gifts.

To Customers in Other Countries: While we sympathize with you, especially those persons in some S. American countries who pay
import duties of up to 60%, taxes are a part of life and you will simply have to add these costs into your purchase planning when you
decide whether or not to use our service. Please note that since importers in your country also have pay these same taxes, and also tend
to mark the price of the merchandise up significantly, we think you'll find that buying from us is cheaper than buying locally even
when you add in the cost of import duties.

My order arrived, but some of the merchandise is wrong.

Please accept our apologies for the error!

Please contact us at orders@flightdecs.ca  and tell us what you did receive, and what you should have received.
We'll check our records on this end and confirm whether or not a mistake was made.
If there was, we'll either ask you to send back the incorrect item (if we do, we'll credit you for the postage, don't worry),
or let you keep it, and then of course ship you the correct item at no additional cost.

Should the correct merchandise not be available for some reason, we will of course offer you a full refund.

I'm very patient. Please hold my entire order until everything is available, no matter how long it takes.

In order to keep our customers' shipping costs as low as possible, we would love to be able to hold available stock for an
unlimited period of time while we wait for backordered items to come in. Unfortunately, our cash flow is not unlimited, and because
of the nature of distribution in the FlightDecs industry, it may take months before all the items you have ordered are in stock.
Over that period, it is very difficult for us to finance the available stock (we have to pay for these items shortly after we receive them!).
That's why we ask our customers to please take what is available after a one-month wait. We feel that this is the best balance between our
customers' need to keep shipping costs down, and our need to be able to pay our suppliers for what we buy. We hope you can
appreciate our position on this.

I am not sure which number you want from my card?

I am not sure which number you want from my card?
For all cards we need the longest number usually found across the middle of the card.

Visa cards have 16 numbers 4** **** **** **** though some are still issued with 13 numbers 4**** *** *** ***

Mastercards have 16 numbers 5*** **** **** ****


I do not have a credit  Can I send a cheque?

If you are in the Canada or United States you can pay using cards, or postal order. If you are overseas we can only do business with
payment by credit card. This is because we do not know the postage cost until the parcel is packed and so you do not pay for items
that may be unavailable when your order is packed.

paypal
If you wish to pay via paypal. Please advise us of items requesting via email  orders@flightdecs.ca and we will email you back with
invoice for payment. WE WILL NEED YOUR SHIPPING ADDRESS

You haven't shipped my order, but you've already charged my credit card!

If you are seeing charges on your credit card from us, but haven't received a shipping notice yet, don't worry!
We're likely just moments away from shipping your order! FlightDecs never charges a customer's credit card until
a day or two before we actually ship the merchandise.  Also, If you're seeing a charge from us, and your order has not
been shipped, then it is possible that you are seeing a charge from us for an earlier order. Because of the way that Canada
credit card companies process charges, it can take one or two months before charges appear on your card statement.

If you still feel that we have placed inappropriate charges on your credit card account,
please contact us at orders@flightdecs.ca and explain the problem.
We will investigate the matter promptly and make any corrections that need to be made.

My order is on credit hold because of a card problem. What do I do?

If we are unable to successfully charge your credit card, we will post a message to you by e-mail. If our card authorization
terminals show us a reason why we cannot get approval for the payment, we will show that, too.|

If you are placed on credit hold, please submit new credit card information using email to orders@flightdecs.ca .
Even if you are going to use the same credit card account to pay us (such as in the case where you were over your credit limit),
please submit the same number to us again. As soon as we receive new information from you, we will try to
charge your card again and get your order on its way to you!

Note that if we are unable to successfully charge your card for a week or two, we may cancel your order.
If you are having a temporary payment problem that you hope to have cleared up within a few weeks, make sure you contact us a
orders@flightdecs.ca  to tell us about the problem and avoid cancellation of your order.

Out of Stocks

We carry DECALS from lots of extremely small producers (many who literally work off their kitchen table _tops!).
While we do our best to maintain adequate stock levels, this is not always physically possible. Since we do not backorder
(this way you will never be surprised when a package shows up at your door!),
YOU WILL NOT BE BILLED FOR ITEMS ORDERED BUT NOT AVAILABLE.

BACKORDERS

We do not backorder items. Everything available the day your order is processed will be sent.
You will not be charged for any items not sent, and your credit card will only be charged the day
your order is processed (normally within one day of the date your package is shipped).

DATE YOUR CARD IS CHARGED

Unlike many companies in the hobby market place, we DO NOT charge your credit card the day we receive your order!
We only charge your card the day your order is processed, normally the same date it is shipped (or the day before).


How to Pay for your Order

FlightDecs recommends payments by credit card or International Money order / Paypal if at all possible for reasons of speed, convenience
and safety. All you need to do is input your credit card number into the order form when you place your order, just like any other mail-order
web site, or use PayPal's service. However, if you cannot get your own credit card, or borrow the use of that of a friend or family member,
and don't want to use PayPal, then we can receive your payment by money order. Please carefully read the instructions below:

To Pay by Certified/Cashier's Check or Money Order
(1) Place your order as normal. Check with us before you plan on sending a money order in case of a stock out item. Over payments will cause
you to have a store credit.

(2) Get a certified/bank cashier's check or money order made payable to FlightDecs for the total amount of your order in US Dollars.
Canadians pay in Canadian Funds. Important! DO NOT send a personal check, or make the check payable to FlightDecs. Such checks will be
returned to you, delaying shipment of your order! We regret we cannot accept personal checks; money orders, bank drafts and cashier's checks
only, please!

Q: Why is the payment in US dollars, and why is it made out to FlightDecs.
A: We'd love to accept checks drawn overseas for deposit to our bank here in Canada. However, Canada banks charge handling fees,
and it can take up to one month to happen. These factors make it very impractical to accept checks for small amounts. 

(3) Mail the Payment to:
FlightDecs
244 Masters Street
Thunder Bay, Ontario
P7B 6L5  Canada

If you place many orders with us, or are ordering a large number of items, we strongly recommended
you use a credit card to pay for your order. Feel free to e-mail us if you have any other questions, comments or concerns
about money order payment procedures.

NON-WEB ORDERING

If you need to send your order by mail, the easiest method is to select the products you want, then print out the order form
page with your full order listed, including quantities. Send this page with appropriate payment to:

FlightDecs
244 Masters Street
Thunder Bay, Ontario
P7B 6L5
Canada

Please Note:  If you live in the U.S.A / Foreign 
Please pay in US funds when using money orders

Orders can be taken over the phone using your credit card for payment. Overseas customers should remember to allow for the differences
in time when calling. Our hours are 6:00pm to 9:00pm EST-Monday to Friday
12:00pm to 5:00pm Saturday
24 hour Answering Machine

Please include: Name / Shipping Address / Items requesting / Qty / 


I want to pay by PayPal (or by money order or cashier's check), but you haven't told me how much to pay. 

That's because we probably don't know yet.

Whatever you do, please do not send us your payment until you receive a payment request from us explaining
how much to pay. As soon as we know exactly what we can send you (i.e., your entire order becomes available,
two months pass from the time you ordered, or you request a partial shipment), our order department will
automatically send you an e-mail explaining exactly how much to pay, and how to pay it. Once we've confirmed
your payment, then your order will be shipped from Canada. Until one of those shipping conditions are met,
we will hold your order waiting for additional merchandise to come in. 

Because of these steps, non-credit card payments delay shipping by at least two weeks. That's why we always recommend
credit card payments for faster and easier delivery of your order.

PRICES

Prices/Postal rates are subject to change without notice due to fluctuations in foreign currency exchange rates and other factors.
You will be charged the correct price on the day your shipment is sent.

A lot of people have never purchased directly
from another county before, but in this era of the Internet, credit cards, and PayPal, there's nothing difficult about shopping in a
foreign currency! We will charge your credit card in Canadian dollars, and your card company will do the currency exchange for you.
Your card statement will show both the original Canadian dollar amount that we charged you, as well as the conversion to your local
currency. If you pay via PayPal, you just select Canadian or US depending where you are located.  Canadians pay Canadian prices only!

Prices at FlightDecs are the manufacturer's suggested retail price for the item in Canada. On our sale pages, you can find a few
discounted items as well (usually a sign that we bought too much of something!). Nothing is priced higher than its standard retail
price in our sale section, even if it's a rare product. Discounting of hobby items is rare in Canada. That means that shopping
through our web site is just like getting on a plane and shopping in Canada 

Why don't you show if something is in stock or not on your web pages?

But we do...or we least try to keep this part up to date! We recently started this sort of a display system, though it's admittedly still a bit
primitive.   If the item is displayed in the listing, that means that it is currently in stock. If it is not you will see this logo. Instock at FlightDecs!
We are currently working hard behind the scenes to improve this function on our web site.


Before you decide not to order something that is not in stock, please understand that being in stock and being available
are two very different things.


Many items we don't regularly stock (for reasons of size, cost, or low demand) are available from our distributors and we get them
quickly when we place an order for them if a customer requests one. Also, an item we normally stock may just be temporarily out.
This, too, means nothing about whether we can get it for you or not.


Please just go ahead and place your order. We will email you--We will shop at our distributors for items ordered by
customers that are not in stock until we either find it for you, or become convinced the search is futile. If you are
worried about acquiring the item, and want to place another order with another company, go ahead and do so.
You can always cancel your order with FlightDecs if you find the item elsewhere first.


Air Shows

We are always pleased to meet our mail order customers at these events. It is impossible to take everything that
we stock to a show so if you have any particular requirements please let us know at least 48 hours before the first
day of the show and we will be sure to take them with us.  Look for the red/Black FlightDecs Sign.


When is the best time to order?

Our website is open for business 24 hours a day, 7 days a week so you can order anytime.  FAX - 24 hours

Product Availability Overview

Unfortunately, being in Canada does not mean that all decals by all manufacturers are always available. In other words,
many of the items on our pages are out of stock, even if we haven't marked them as out-of-production. 


Why are many of the items on our pages out of stock? Consider how hobby products are manufactured: Unlike automobiles, or computers, or
other products that take a long time to physically manufacture, thousands of decals can be manufactured in just a few days. Of course, the
original tooling can take months to prepare, but once it is completed, the actual decal can be cranked out very easily. For this reason,
manufacturers usually only produce a given item once a year or so, depending on its popularity. That's why if we run out of stock of something, it
may take months to get more, even though the item is not out-of-production. If you understand how this works, and are willing to be patient,
you can use our service to get yourself a copy of just about any decal that is still manufactured. 


Another reason we have chosen to list even very hard-to-get items is that this way, our web site can also serve as a useful reference
for the modeling community as to what items have been produced in the past, even if we cannot supply the item at the moment.
That way, customers can try to get the item from other merchants, as well. 


In most cases, new products are available without difficulty for two or three months after their initial release.
However, beyond that, the situation varies greatly by manufacturer. 


Link to us!

Go here to logo's

visamaster card
paypal
FLIGHTDECS
244 MASTERS STREET
THUNDER BAY, ONTARIO
CANADA          P7B-6L5


TELEPHONE: (807)768-1586
FAX: (807)768-1597
When you email FlightDecs please include your full NAME!
Please Note: It is impossible for us to confirm all orders we receive
but we will try our best!
FLIGHTDECS WEB SITE IS UPDATED DAILY WE TRY TO KEEP
EVERYTHING
FlightDecs will not be responsible for lost packages
PLEASE NOTE:
PRICES AND SHIPPING RATES SUBJECT TO CHANGE WITHOUT NOTICE

NO GREEN MONEY ORDERS FROM THE U.S.A


EMAIL ORDERS
CALL IN YOUR ORDER
FAX IN YOUR ORDER


email flightdecs
Counter Since: Feb 11, 2011


IPMS AUSTRIA
IsraDecal
ISRA-ELITE
ISRA -CONVERSIONS
ITALIAN KITS

KITS AT WAR
KITS WORLD

KOMMANDEUR
LEADING EDGE
LF MODELS
Lifelike
LIFT HERE
Linden Hill

MAW
MAX
MICROSCULPT
Mike Grant

MISSION MARK
MODEL ALLIANCE
MODEL ART
MODEL FRIENDS

ORION
ORION MINATURES
OWL

OWL RESIN
OWL PHOTO-ETCH
PHOENIX
PLATZ

PRINT SCALE
PROPAGTEAM
PT
RED Bolt

REVI
RED ROO
RISING
Santa Cruz
SCALE NUTZ
SIAM SCALE
SKY
Skylancer

SkyModels
SPADA
STARFIGHTER
SP
SUPER SCALE
SMALL WORLD
SYHART
Tally Ho! (Czech)
TANDECALS
TECHMOD
Third Group
THUNDERCALS
TIGER HEAD
TIGER WINGS
Two Bobs
ULTRA CAST
VAGABOND
VENTURA
VFA
VICTORY
VINGTOR

WARBIRDs
WHISKEY JACKS
CANUCK
WINTERVALLEY
Yellowhammer
YELLOW-WINGS
ZOTZ

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